This morning I decided to wear my 500M to work and started hand winding the watch. I really dont know what to do from here, i need to take it back to the AD again today, and try and get my money back or a new watch, i took out insurance on the watch also.Ĭan anyone offer me some advice and/or any similar problems they have experienced with this watch please?Īlso, does anyone know where i will stand with the AD, in terms of a new watch or exchange, or money back?- and same with the insurance company? Now, 4 weeks on, i have just wound the watch and tried to screw the crown in, following all the advice about giving 1 turn counterclockwise to set the threads and not using excessive force, i have found that it would not thread or screw in properly. I read online that there may be an issue with the crown threads, and took great care when screwing in. Again, i took it back to the AD, and they sent it to TAG with a complaint message, TAG fixed this and said they replaced the full crown unit, and tested etc. 2 weeks later when i had to wind the watch, due to me not being able to wear it for a couple of days, i found that it wouldnt screw down properly, and only turned once to fully seal. After 4 weeks TAG sent it back 'repaired'. I absolutely love the look and feel of this watch, and for the price it felt like I was getting a good watch, with a good build quality.Īfter the first month the crown wouldnt properly screw in and i didnt want to use excessive force, so i took it to the AD, who then sent it back to TAG.
I bought the watch from the AD around 4 months, after looking at the watch through the window for a couple of months. I am a new member of this watch forum and would appreciate a little advice on my TAG Heuer Aquaracer 500m automatic, and the problem I am finding with the screw in crown.
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